Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of auto-xtras.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://auto-xtras.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
How much do you charge for shipping?
We provide free shipping to over 200 countries around the world*
*with some exceptions
Will I be charged any shipping, customs or duties fees?
No, the price you see is the price you pay - you won't be charged any extra fees.
When will you ship my order?
If you order an in-stock item, we’ll ship it within 3 working days.
How long will my order take to arrive?
Orders are shipped by EMS or USPS. Typically, delivery takes 5-20 working days after dispatch, but it may take longer due to factors beyond our control.
Do you provide tracking information?
You will receive your tracking information within 3-5 working days. But sometimes tracking might not be available if free shipping applies. In this case, please contact us at support@auto-xtras.com
Can I cancel my order?
You can change or cancel your order within 12 hours. Please contact us at support@auto-xtras.com
Thank You so much for this product. Good quality and good price. I recommend this Store :) This thing is awesome! I have a 2018 Dodge Durango that sadly does not have leather seats. I own three dogs and it is just a nightmare pulling out my extension cord to vacuum my truck. I can now just plug this little guy into my 12v car outlet and I’m good to go! The power in this vacuum is as good as it’s going to get for a car vacuum so if you want extreme suction - buy a shop vac. Also, the attachments are fantastic.
Maybe the best 'small-job' hand vac I've seen and perfect for my desk area where I often snack or dine while online. There is always an array of crumbs and odd specks of who-knows-what laying about and this little gem are perfect. The cat has a different take on this, but in this house, I rule...well, most of the time. It's also perfect for keeping the keyboard nice and clear. Strange how the little purchases so often bring outsized satisfaction. I love this little sucker!
I'm glad to have such a great stuff in my car. Yes, it is not a powerful as my vacuum cleaner in the house, however, it cleaned out all the garbage, which I accumulated over the past autumn and winter in the car. At the end of October my husband and I went to the ocean and as we tried to be neat - the sand was still in the car. Finally, I got rid of it! Now my beauty again is clean, as on the first day, when I bought her))))
I bought it in the sale, was delighted with the quality! EXCELLENT AUTO VACUUM! This is a terrific vacuum cleaner! Very easy to set up! This baby does the job! I drive for both ride-share companies and make it a point to keep my car spotless and this small but MIGHTY vacuum does the job! A clean car gets better tips!!!!
Decided to buy this vacuum cleaner because we have a baby and we need to keep our surroundings clean. We were pleasantly surprised with the quick delivery, packaging and the bag that it came with making it very convenient to carry around and keep at one place. The vacuum itself is powerful, easily cleaned out the sand from the car seats, as well as the other dirt form the floor mat. The chord is long, so you don't have to worry about the back seats and trunk. Easy to clean, comes with an extension to get into narrow spots. We're satisfied!
I was a little worried about purchasing this little vacuum. Turns out, I had no need to worry! It works great and is very sleek. It’s about the size of a large tea or energy drink can and works well in my car. The attachments are a great size and there is an attachment for the exhaust side to turn it into a blower. It’s nice and sturdy and really easy to use. It easily reaches into cracks and crannies and the washable filter works great.
I had to try this pretty much the second it was delivered. I needed it for vacuuming my displays, dioramas, and miniatures. This was a perfect solution and I am happy to say it worked... and well. The attachments worked great and this was super easy to use.
We used this vacuum on our cars a couple weeks after it arrived. For some background I haven't thoroughly cleaned our car in quite some time and this vacuum did a great job on the interior! The suction is strong, very quick and easy to dump out the canister, and the cord reaches all throughout the vehicle. We are very pleased with this purchase. Thanks!
This is the best auto vacuum I have used. I have only had it a week but already it gets the things that other vacuums have not gotten for me. The fine dust, etc. that collects on the dash and console. This has an attachment that loosens it and then it sucks it away. It also gets the big stuff that other vacuums get, but I can haul out the house vacuum if I want that. The attachments here seem built and thought out for a car as does the design and shape of this machine.
The length of the cord is not a problem as my car has 12 volt jacks in both the front and rear. It does a fantastic job in picking up big and small debris (lint, dust and hair) alike. Before getting this vacuum, I was considering a large one. After using the ThisWorkx vacuum, I was glad I didn't. I saved some money. The attachment can get into the tiny areas a bigger vacuum can't reach. Another big plus is that the noise level isn't too loud. Cleaning is easy and the filter can be rinsed with water if needed. I am very happy with my new car vac!
Thank u! I was a little worried but the item is perfect!
This item works great for cleaning crumbs, etc. out of kitchen drawers, bathroom, any hard-to-get orders. Just wonder why I never thought to look for this type of item before. No more taking out all the kitchen utensils, containers, etc. every week to wash - now I vacuum clean, and wash as needed. Buy it - You won't Regret
This little vacuum is the bomb! I just got a new car with black interior, so as you might imagine, I can see every little speck of dirt etc. Using this car vacuum, every speck quickly is taken care of. The cord is long enough to reach every part of my SUV, and the attachments are all useful for different areas of the car interior and floorboards. The filter is easy to remove and is replaceable with the free filter provided. There’s also a little brush included to help dust any debris getting caught in the filter. You may also wash it by hand. The suction power of the vacuum is pretty strong and with the attachments, it makes the job even easier. I use the brush attachment to get my seats and areas with cat hair, and the hose type attachment for little cracks in the doors, console and between/under the seats. Using the vacuum without an attachment works well for my rubber floor mats as well as other areas. Finally, this vacuum, all the attachments, extra filter, filter brush and super long cord all fits neatly into the zippered canvas case. As a whole, this vacuum is something I love so much that I’ll be ordering a few more to give as Christmas gifts this year.
Love the Car Vacuum Cleaner. Thank you very much!!
Good quality vacuum cleaner, exactly as described, recommend this store. This Vacuum is a godsend! For anyone with kids, dogs, or maybe a clumsy husband... this is for you!
This little vacuum is so excellent. Very good suction and the flat nozzle fits and works so perfectly in sliding glass door tracks and window tracks. Looking forward to ordering from here again.
I am contented. This was a striking obtainment with wonderfully superior quality for such a tiny little money paid. It's totally what I was assuming it would be. I just received it a couple of hours ago and made use of it at once. As a result of the try-on, I am really thankful and would advise anyone!
I got this early for a Christmas present and I was starting to worry over all the return it email I was receiving and the item was not even opened yet!!??? My wife was a little whinny about it at first till I demonstrated how it works and I like it even tho its her gift and after it demo-d it she was like oooh ah, and I'm like ok! But it is nice and I stated it's not the 5hp shop vac your used to using and it is better if you have a weak battery to have the car running. I read all the reviews on all of these products and I feel this is a very nice machine that I will be stealing from her to clean my diesel suv with dual batteries that everyone drops extra cheese and french fries between the seats at the drive-in!!
I was worried about safety of free delivery, but Car Vacuum Cleaner arrived in really excellent condition and in time. Thanks a lot!
Car Vacuum Cleaner is exactly as described! Thanks.
This is doubtless one of the best, if not the finest deals of thiskind I have ever had the privilege to use. I have the impression it is a good deal. It was received in advance of what was it was predicted and saved me a lot of hassle, since I needed it at an early date. I was pleasantly enthusiastic with the customer service. I item itself, have not spotted any criteria toblame. wholly recommend.
quite a high quality for such a humble price
I was wondering where to buy car vacuum cleaner online, and thankfully found this store!
I'm really glad I managed to get car vacuum cleaner online with such a prompt delivery and on such a low price
Super helpful store, perfect item. Highly recommend!!
This car vacuum cleaner is worth its price. I can recommend it to any car driver who wants to keep the car clean without hesitation.
car vacuum cleaner matches the product description in full
all as described. insanely satisfied with the quality of the vacuum. it cleans all the dust and bread crumps right away.
The option of free shipping is everything. Amazing customer service. exactly as described.
I've bought this car vacuum cleaner with a great discount, and I have received it already. time to clean!!!
my dad like this car vacuum cleaner, bought for him as xmas gift!
top quality, no drawbacks. clean all the dust and hairs in the car. and i have a lot of hair as my labrador constantly shedding))
excellent car vacuum cleaner , looks stylish, fast delivery. thanks!!!!
Quality of product even better than expected. I totally recommend this store!
thanks a bunch!