Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of auto-xtras.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://auto-xtras.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
How much do you charge for shipping?
We provide free shipping to over 200 countries around the world*
*with some exceptions
Will I be charged any shipping, customs or duties fees?
No, the price you see is the price you pay - you won't be charged any extra fees.
When will you ship my order?
If you order an in-stock item, we’ll ship it within 3 working days.
How long will my order take to arrive?
Orders are shipped by EMS or USPS. Typically, delivery takes 5-20 working days after dispatch, but it may take longer due to factors beyond our control.
Do you provide tracking information?
You will receive your tracking information within 3-5 working days. But sometimes tracking might not be available if free shipping applies. In this case, please contact us at support@auto-xtras.com
Can I cancel my order?
You can change or cancel your order within 12 hours. Please contact us at support@auto-xtras.com
The reviews were spot on! I absolutely love this new seat cover for my Coco. It took 3 minutes to install and my sweet girl loves it! I didn't believe it really slid proof, but it was and actually stayed in place. The standard size fits perfectly in my QX60 SUV.
We ordered this for a 17-hour road trip with our 100 lb Great Pyrenees. We installed it in 5 minutes in the back of our 2018 Ford Escape to protect our leather seats from claws and debris. Our dog was happy and comfortable the whole trip. The vent screen is a must for dogs that are prone to overheating; it was helpful for airflow regulation throughout the drive. Pockets were nice for easy leash storage/access for pit stops. Great purchase!
The mesh center between the seats is the reason I picked this one - so the rear air conditioning could reach the dog. It stays in place. So far has kept the puppy in place and off the doors. I’ve washed it twice now in 2 months. Both times it contained the mess nicely and cleaned up with no trace of the incident. It goes in/out in about 3 minutes. Rolls/folds up easily and compact. First wash I tried drying but I couldn’t take the sound of the strap latches beating the dryer for more than 1 minute. I simply spread it out over a drying rack and it was good to go by morning. Read the dimensions of the sizes carefully, especially width and seat bottom. I wanted mine to hang off the front of the back seat a little so it wouldn’t stress the front straps under normal use. So far, so happy. I can’t think of why I wouldn’t give it 5 stars yet.
FINALLY, a hammock seat cover that fits our car!! It is actually long enough and not taught covering front to back seat. I buy a new cover yearly as my dog travels with me every day in rain, snow, or shine, so the covers take much abuse. So far this is the best one yet (I may be buying a backup for when this one gets too soiled). Came as expected, no-slip back, wide enough, and long enough! The mesh viewing window I appreciate more than I thought I would. Straps seem to be sufficient and much room for expanding or tightening. Thank you for making a product that is as advertised! Refreshing!
This seat cover works great! It fits perfectly and was very easy to install. The mesh window is especially nice. My dog loves to be able to see everything that is happening. The pockets are very handy. Perfect spot for his water bottle and leashes. Definitely recommend.
This car seat cover works great! Now I don’t have to worry about our puppy ruining our leather car seats.
A few weeks into using this, I've had no issues. It is sturdier than my previous seat cover and slightly less slippery (which my dog seems happy about). I previously had a different dog seat cover. Unfortunately, after a few months, the straps for it just disintegrated and left annoying threading/dust all over my seats while making the cover useless.
I bought this cover for a road trip. It fit my husband’s truck perfectly and I love how it kept our dog in the backseat yet he could still see us through the mesh net center. This will be perfect for any trips in the truck—near and far!
Heavy duty! Great quality! Protects my seats, and keeps my dog secured in the back. I don’t have to worry about scratches in my leather seats. We love the mesh area where we can check on our dog. This will be great to use on both our short trips and long trips.
Best this ever! Needed something to cover the leather seats in the car and this works great! Super easy to install and works great! Waterproof. Liquid just sits on top and you can easily absorb up with a cloth. Easy to wash. Just hose down. Protects the seats from the dog's nails, hair, and any mess. Super tough material. So worth the money! Affordable and perfect to protect the car.
I love that this fits over the back and front of my seats, but gives the dog a mesh area to look through when I take her to the vet.
I love this dog seat cover! It has so many different zippers and compartments that is great for letting the dog in and out. You can give as much or as little freedom as your dog can handle. I chose this one because of the window for the dog in the front. Great quality!
This is great at keeping my dogs' hair contained and off of my interior. Love the zippers for quick easy access from all sides.
We have a dog with terrible anxiety issues. This was the only product to protect our bucket seats with a large center console. While we haven’t been able to relieve her issues, we worry less about her messing up our vehicle.
We were looking for a better replacement for the rear seat cover we had been using for a few years. This dog hammock was perfect! Very well made and with the mesh vent, the rear AC airflow is not blocked. Mostly keeps the shedding of our dog inside the hammock itself. Another plus is that we can put the leash on our dog before unzipping the side to let her out! Would highly recommend it!
Nicely made car cover. Doesn't move around while the dogs are on it. Looks nice and holding up great so far!
Great purchase! It does a great job of protecting our pet, the leather seats, and the driver (from our dog jumping upfront). Our dog had one accident back there and the cover stopped it from leaking through to the seats.
Pleased with my car seat cover and can confirm that the material of the cover is excellent and not 'noisey', it does not smell and needs little airing prior to use!
Very nice quality and fits perfectly! Love it!
I was waiting till I had used it for a while before I wrote a review. I have two dogs and a van that has bucket seats with a center console so I wasn’t sure how this was going to work. This was very easy to install. I love how it protects my seats and I can easily shake out all the sand and hair out of it. The fact that my seats are bucket did not make a difference. There are slits for the seat belts to still attach, which aligns well with my seatbelt buckles. I would recommend this product.
I’m super happy with this purchase. It’s easy to use how it was intended to go across the seats. I like how it’s not terribly thick but seems durable and dense to not allow pet nails or anything else to come through to my seats. Added bonus, I laid it out in the back of my car with the seats down and it protected the carpet and such too.
Very durable and breathable. Easy to clean and easy to install.
I have a golden retriever and carrying him around with me can be a bit tough. He sheds SO bad! This seat protector is probably the best I have tried because it covers the most area and also leaves a mesh part in the front that he can look through. Very pleased with this for the value.
Installation is super easy and our pup loved it. She’s usually a restless rider, and I think she felt very comfortable because she slept most of the way on our trip. The mesh front is great to allow her to see what’s going on, but not allow her to attempt to move to the front seats. I have an Acura RDX, and the XL was a little large, but I’d rather have it like that instead of it being too tight.
Had this product for my boyfriend's Nissan Altima. It was super great for our chocolate lab and fit the car perfectly. Now I have bought this product again for my 2018 Kia Soul. It once again fits great and the setup took 2 minutes! I love how if your dog isn’t in the car you can easily just unclip on the side and roll it over so you have a seat open in the back.
I opened the product and everything was perfectly folded and beyond easy to install. All I did was open the package and unfold the cover on my back seat and clipped everything in! I have a Chevy Truck and I got the Standard size and it fit perfectly. I love how it also came with a seat belt for my pup so I didn't have to buy one separately.
This is the perfect back seat cover. My husband has a 2016 Chevy Silverado high country so the back seat is very large. This cover fits perfectly. I’m very happy with this!
We bought this for our car, my boyfriend wanted to make sure we kept the back seat clean. We have a dog and he sheds like crazy and does not just stay in one place since he is so energetic. We purchased the product mainly to find a way to keep the fur away from the seats and prevent accidents. I'm not disappointed, the item arrived very fast, the fabric is very durable and yes it is water-resistant. I was so happy to see the product it is everything you expect. Super happy with the purchase, my boyfriend loves it too, since we have been able to keep our dog shedding to the minimum.
This was so easy to install. I have a 2020 F150 and our GSP travels with us often. I didn’t want to risk him scratching my new leather seats so I took a gamble on this. It fits wonderful. He jumped right in and was not affected by this at all. I poured some water on it before installing it in my truck and it did not leak through. I did not notice any odor coming from the item and am soo happy I purchased this. I would recommend this item. It seems like it should be easy to clean as well.
This works great! I have a 95lb golden retriever so I bought the larger size for my 2017 Toyota 4 runner. It fits almost perfect besides a little sagging where the see-through net is but it still keeps the dog in the back! What I LOVE is how it keeps my dog from falling into the floor boards and it holds his weight when he stands over the edge where it overlaps the back seats! The dog seat belt is a great add-in too!
This was the easiest seat cover ever to install, the straps are also adjustable depending on the size of your backseat and how far up/back you put your two front seats. I have a grand jeep Cherokee and this fits perfectly. This was also one of the only ones I could find that has a mesh ventilated part in the front so that my dog can feel the AC coming from the front of my jeep. the material is really durable & easy to wipe down with just water or a wipe. This has been a lifesaver for my dog not scratching my leather seats or getting dog hair absolutely everywhere. it's really easy to remove (takes less than a minute) if you are carrying people passengers and don't need it. Also - if your dog always tries to jump upfront as mine does, this will definitely prevent them. I have a 60lb pit and she cannot jump over the height of this seat cover. win/win!
Quality is very good. Thick material. Doberman my pleasure) last hammock served three years. Very easily erased. Delivered quickly. They wanted to take the courier, but it's difficult to find me on the spot, asked to send to their office of our city. He stopped by and took it. In general, I recommend to buy on all criteria. Money spent is not a pity. All good.
This is a phenomenal product. I have a 2020 Kia Sorento and it fits perfectly. It's easy to attach and take off as need be. It's helpful to keep stuff in place even when the dog isn't in the car. I've actually left it up for that reason. Stops groceries from sliding all over my leather seats. The zip front window panel is helpful for anyone with an anxious dog. Each side has u shaped zippers so you can fold everything down flat except the back and use it to just simply cover the seats or zip each side and you'll have a full rectangular box covering your back seat. Has some storage pockets as well. Great price too!!
This dog seat cover is very well made and the design with the mesh center panel is appreciated. It keeps our backseat and the front seat backs in pristine condition because it covers so well. I highly recommend this product AND this company.
This just arrived today so I can’t speak for how easy it is to clean or its durability, but it seems like really good quality and it looks nice (I mean as nice as a giant dog hammock in the back of my car can look). Installation was easy and the plastic bag it comes in is resealable so you can stick the hammock nicely in the trunk or something when you need it out of the way. I hadn’t realized that it came with side flaps that zip up to protect the side of your car, which was a wonderful surprise. Overall, I’m happy with it and it’s exactly what I was looking for for my dog. He’s a huge German Shepherd, but this seems solid enough for him.
I’m using this in a Honda Civic sedan and it fits well. It is a sturdy material, it is easy to install, and protects the seats well. Removing it and shaking it gets a lot of the hair off. My dog *needs* to see what is going on up front so the see-through mesh is helpful. The seat cover moves around a bit because my dog moves around, I wish there was some way to fasten it in place better. Overall would recommend it.
Easy to install and takeout. My dog loved it! And with the mesh piece, she could visit but not get into the front seat.